Testimonials

Vicki initially was our rental manager and later assisted us in navigating the Cairns housing market. She even helped us with advice on a property marketed elsewhere, with another agent as an independent advisor, offering valuable insights. Her professionalism, deep knowledge of the local market, and meticulous approach were exactly what we needed to avoid feeling like inexperienced buyers. It's fantastic to see her now establishing her own firm.

Alan Ramsay

Previous Tenant

Where to start? Vicki has been managing my investment for nearly 2 years and there is nothing I can fault her on. She looks after the property better than I would! I feel So lucky to have someone who I can trust and rely on to look after my house but most Importantly the wonderful tenants I have in the home. Vicki’s attention to detail is second to none and her knowledge is astonishing. Do yourself a favour and invest in Vicki because the return on your investment is priceless.

Josh Webb-Collins

Landlord

Vicki has been nothing short of amazing in finding the right property for us. Without a doubt, we would truly recommend her services. Courteous and extremely professional!

Tao Lim - Tenant

Vicki has taken my property on recently after I spent a number of years with another property manager. The property required a large amount of maintenance and was vacant when Vicki took it on. Vicki was instrumental in organizing the maintenance work and the property was tenanted within a month. She provided regular updates and gave great recommendations on ways to improve the property. As I live in another city for the last couple of years it’s been difficult for me to know what state my property was in. I now feel at ease with Vicki as she seems to care about my property as much as I do. Would highly recommend.

D. Smither

Landlord

We've been dealing with Vicki while trying to secure a duplex in Caravonica, and I can't speak highly enough of her professionalism, honesty, and responsiveness. From the moment we made contact, she has gone above and beyond — always keeping us informed, answering every question quickly and clearly, and helping us navigate a competitive situation with genuine transparency. You can tell she really cares about both the seller and the buyer, which is rare. Vicki made the process feel calm, fair, and well-structured, even when things became high-pressure. If you're buying or selling, you're in exceptional hands with Vicki. Absolute gem of an agent.

Jamie Berry - Purchaser

Having had numerous property managers over the years I am aware of how difficult it can be to find a good one. Empire is an industry leading one. Once you've found a good property manager, it can be difficult for them to remain that, as the turnover in the industry is so very high. With the Empress at the helm of Empire Real Estate that business concern is alleviated. - 5 stars. All day.

LL - Landlord

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